Dispatcher/Customer Service
3.
9 Quick Apply Full-time 37 minutes ago Full Job Description The Dispatcher will receive incoming customer calls & emails and assist Office Managers with schedules as needed.
The candidate will maintain customer database with current information.
This position will require clear and concise communications with department managers, employees and company customers, including keeping customers current as to company schedule and requested lead-times.
Prepare service invoices and timecards for processing.
Required
Qualifications:
Advanced customer service skills.
Ability to multi-task Organized Geographical knowledge of service area or map reading skills Knowledge of industry is recommended but not required Computer skills and able to type 40 words a minute High school diploma or general education degree (GED) Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Daily Duties:
Take incoming customer calls and coordinate all service calls as needed Maintain the dispatch board / schedule Contact customers with a Parts Pending status as parts are received for scheduling Update customer database Complete customer invoices Participate in after hours dispatch rotation (every 4-6 weeks) Compare time cards to GPS Report Other duties as assigned Job Type:
Full-time Pay:
$22.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Retirement plan Vision insurance Schedule:
8 hour shift Application Question(s):
Have you worked within the HVAC, plumbing, or electrical service industry? Do you live within 30 min.
drive to Ormond Beach Florida? Education:
High school or equivalent (Required)
Experience:
Dispatching:
3 years (Preferred) Language:
English (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Quick Apply Full-time 37 minutes ago Full Job Description The Dispatcher will receive incoming customer calls & emails and assist Office Managers with schedules as needed.
The candidate will maintain customer database with current information.
This position will require clear and concise communications with department managers, employees and company customers, including keeping customers current as to company schedule and requested lead-times.
Prepare service invoices and timecards for processing.
Required
Qualifications:
Advanced customer service skills.
Ability to multi-task Organized Geographical knowledge of service area or map reading skills Knowledge of industry is recommended but not required Computer skills and able to type 40 words a minute High school diploma or general education degree (GED) Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Daily Duties:
Take incoming customer calls and coordinate all service calls as needed Maintain the dispatch board / schedule Contact customers with a Parts Pending status as parts are received for scheduling Update customer database Complete customer invoices Participate in after hours dispatch rotation (every 4-6 weeks) Compare time cards to GPS Report Other duties as assigned Job Type:
Full-time Pay:
$22.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Retirement plan Vision insurance Schedule:
8 hour shift Application Question(s):
Have you worked within the HVAC, plumbing, or electrical service industry? Do you live within 30 min.
drive to Ormond Beach Florida? Education:
High school or equivalent (Required)
Experience:
Dispatching:
3 years (Preferred) Language:
English (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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